Client Services, Process
Why Your Organization Can’t Afford to Skip Lookback Meetings
Why Your Organization Can’t Afford to Skip Lookback Meetings No doubt, the end of a project is a unique and anticipated time. The team is…
Client Services, Relationship Building
Building Remote Client Relationships
Building Remote Client Relationships Hi! I’m a digital account manager with 16 years of experience, five of them in a remote office setting. Even when…
- September 3, 2020
Client Services, Process
Internal Client Relationship Tracking at Proofpoint
Internal Client Relationship Tracking at Proofpoint Agency-client relationships, especially long-term, evolve, and are layered with ever-changing information. The client’s industry landscape changes. Their teammates may…
- September 3, 2020
Client Services
Client Onboarding at Proofpoint
Client Onboarding at Proofpoint Is there anything more important than the first few touch-points when a new client is brought into the agency? For a…
- May 1, 2020
